Sona 100 Terms & Conditions — Full Version in Bengali

General Terms & Nature of Agreement

By using the Sona 100 (hereinafter "the Platform" or "we") website sona100.bet, you are deemed to have agreed to all the terms and conditions set out below. These terms constitute a legally binding agreement between you and Sona 100.

These terms and conditions have been prepared in accordance with applicable laws of Bangladesh. It is your responsibility to read these terms in full before using any Sona 100 service. If you do not agree with any part of these terms, please discontinue use of the Platform.

Sona 100 reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

Account Registration & Eligibility

To open an account with Sona 100, you must meet the following requirements. These eligibility criteria apply equally to everyone — no exceptions.

Registration Eligibility

• You must be at least 18 years of age. Proof of age may be requested for verification at the time of registration.
• Each person may only register one account. Operating multiple accounts is strictly prohibited.
• You must provide your correct name, phone number, and national ID details at the time of registration.
• Your account is strictly for personal use — placing bets on behalf of others is prohibited.
• Employees of Sona 100 and their immediate family members are not permitted to place bets on this platform.

Identity Verification (KYC)

Sona 100 may require identity verification before processing withdrawals or for deposits above a certain amount. This process may involve submitting a copy of your National ID, passport, or driving licence. Sona 100 reserves the right to withhold withdrawals until KYC verification is complete.

Betting Rules & Market Terms

The following rules must be strictly followed when betting on Sona 100. Sona 100's betting markets cover cricket, football, and more than 30 other sports.

General Betting Rules

• Once a bet is submitted, it cannot be changed or cancelled — except where the cash-out feature is available.
• Bets confirmed before any odds change will be settled at the odds that were in place at the time of confirmation.
• Sona 100 reserves the right to void any bet placed at incorrect odds due to a technical error.
• If a match is abandoned or postponed, the outcome of any related bets will be determined in accordance with international sports betting rules.
• Minimum bet amounts and maximum payout limits are set individually for each market.

Live Betting

Live betting allows you to place bets at real-time odds while a match is in progress. However, due to network latency, submitted live bets may not always reflect the odds at the exact moment of placement. In such cases, Sona 100's decision is final.

Payment, Deposit & Withdrawal Terms

Transparency and security are our top priorities when it comes to payments at Sona 100. You can transact quickly and safely via bKash, Nagad, and Rocket.

Deposit Terms

• The minimum deposit amount is BDT 100, and the maximum varies depending on the payment method.
• Deposits must be made from a payment account registered in your own name.
• Deposits from third-party payment accounts are not accepted and funds may be returned in such cases.
• Deposits are usually credited to your account instantly. If there is a delay, please contact our support team.

Withdrawal Terms

• To make a withdrawal, your account must have at least one successful deposit and one settled bet.
• Withdrawals are generally processed within 15 minutes to 24 hours. Delays may occur if KYC verification has not been completed.
• Withdrawals above a certain amount may require additional verification.
• Withdrawals must be made through the same payment method used for the deposit — exceptions may apply in certain cases.

Bonus & Promotional Offers Policy

Sona 100 offers a variety of bonuses and promotional offers. Each bonus comes with specific terms and conditions that must be read before claiming.

General Bonus Terms

• Each bonus offer comes with a specific wagering requirement. Bonuses cannot be withdrawn until that requirement has been met.
• The welcome bonus applies to your first deposit only and is available once per user. Attempting to claim it through multiple accounts will be treated as fraud.
• Bonuses are typically valid for 30 days. Any unused bonus will expire at the end of this period.
• Sona 100 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is suspected, the account may be investigated and the bonus cancelled.

Prohibited Activities

Certain activities are strictly prohibited on Sona 100. Violating these rules may result in permanent account closure and forfeiture of your balance.

• Multiple Accounts: A single individual may not operate more than one account.
• Bots & Automation: Placing bets using automated software, bots, or scripts is strictly prohibited.
• Match Fixing: Any form of match fixing or use of insider information is strictly prohibited.
• Money Laundering: The Platform must not be used for the purpose of laundering illicit funds.
• Hacking: Attempting to breach platform security or access another user's account is strictly prohibited.
• Bonus Abuse: Exploiting the bonus system to gain unfair profits is strictly prohibited.

Sona 100 reserves the right to report any of the above activities to law enforcement authorities.

Account Suspension & Closure Policy

Sona 100 may temporarily suspend or permanently close your account under any of the following circumstances:

• If these terms and conditions are violated.
• If false or incomplete information is found during KYC verification.
• If fraudulent activity or bonus abuse is detected.
• At the user's own request (self-exclusion).
• In cases of prolonged account inactivity.

If an account is closed, any remaining balance will be refunded. However, if the closure is due to fraudulent activity, the balance may be forfeited. If you wish to dispute an account closure, please contact our support team.

Responsible Gaming Policy

Sona 100 believes betting is meant to be fun — not a habit or an addiction. Responsible gaming sits at the heart of everything we do.

Our Responsible Gaming Tools

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Keep your bet amounts in check during any given period.
• Cooling-Off: Take a break from betting for a set period of time.
• Self-Exclusion: Apply for a permanent or long-term account closure.
• Reality Check: You'll receive reminders of how long you've been betting.

If you notice signs of problem gambling, please reach out to our support team right away. We are ready to guide you toward professional help.

Data Protection & Privacy

Sona 100 places the highest importance on protecting your personal information. We employ security technologies that meet international standards.

• All your personal information is protected with SSL encryption.
• Your information is never shared with third parties — except where required by law.
• Payment information is never stored on our servers.
• You have the right to view, correct, or delete your personal data.

For more details, please visit our Privacy Policy Read the page.

Limitation of Liability

Sona 100 will not be held responsible for the following:

• Bets that are lost or left unsettled due to internet disconnection.
• Transaction delays caused by third-party payment gateways.
• Losses resulting from unexpected technical issues or server downtime.
• Any loss arising from sharing your account login credentials with another person.
• Any financial losses resulting from betting — all bets are placed at your own risk.

Right to Amend Terms

Sona 100 reserves the right to modify these terms and conditions, in part or in full, at any time. In the event of changes:

• You will be notified of any significant changes in advance via email or in-app notification.
• The date of any changes will be shown at the top of this page under "Last Updated".
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, please request account closure and withdraw your balance.

Contact & Dispute Resolution

If you have any questions or complaints regarding these terms and conditions, our support team is always ready to help.

• Email: support@sona100.bet
• Support Hours: 7 days a week, 24 hours a day
• Live Chat: Available after logging in to the Platform

We aim to respond to all complaints within 7 business days. Complex cases may take longer, but you will be kept informed throughout.