Data Protection

Sona 100 Privacy Policy — Your Information Is Completely Safe

Your trust is our greatest asset. Here we transparently explain how every piece of your personal data is collected, why it is stored, and how it is kept secure at Sona 100.

Last updated: January 2026
SSL Encryption — All transactions are secure
No Third-Party Sharing — Your information belongs only to you
Payment details are not stored — 100% Private
Data Control — in your hands

Core Pillars of Privacy Protection

6 core principles we follow to protect your data at Sona 100

Secure Data Storage

All your data is stored on encrypted servers. Payment card or mobile banking details are never retained in our system — they are deleted as soon as the transaction is complete.

No Third-Party Sharing

Your name, phone number, and email are never shared with advertisers or third parties. Information may only be disclosed to relevant authorities when legally required.

Your Control

You can view, correct, or request deletion of your data at any time. Full control over your data stays with you.

Cookie Transparency

We only use essential and performance cookies. Marketing cookies require your consent, which you can withdraw at any time.

Transparent Data Use

Your information is used solely for service delivery, identity verification, and security purposes. The purpose behind any use of your data is always communicated clearly.

Data Retention

Your data is never retained longer than necessary. Following account closure, it is deleted within the timeframes required by law.

01

Introduction & Scope

Welcome to Sona 100. This Privacy Policy applies to all users of our website and application. By registering, logging in, or using any of our services, you are considered to have agreed to this Privacy Policy.

We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. Sona 100 is a platform trusted by millions of users across Bangladesh. We uphold the highest standards of data protection to maintain that trust.

This Privacy Policy explains what information we collect, why we collect it, how it is used, and what rights you have. If anything is unclear, please reach out to our support team — we're always happy to walk you through it.

Important: This policy applies solely to Sona 100's own platform. Third-party links you follow will be governed by their own privacy policies.

02

What Data We Collect

Sona 100 only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. Full details are provided in the table below:

Data Type Example Reason for Collection
Identity-Related Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Transaction Information Deposit/withdrawal history and amounts Financial Records & Fraud Prevention
Device Information IP address, browser type, device ID Security & Fraud Detection
Usage Data Betting history, game preferences, session duration Service improvement and personalization
Location Data General geographic location (country/region) Geographic restriction verification

Sona 100 never stores payment card numbers, PINs, or mobile banking passwords. These details are processed directly by the payment gateway.

03

Methods of Data Collection

Sona 100 collects information through several methods. Here's what you should know about each:

Direct collection

  • Information you provide when filling out the registration form.
  • Documents uploaded for KYC verification.
  • Information provided when contacting our support team.
  • Information submitted for promotions or bonuses.

Automatic collection

  • Browsing behavior collected via cookies and similar tracking technologies.
  • IP address, browser type, and access time recorded in log files.
  • Your activity on the platform, including bets, clicks, and navigation.

Please Note: Sona 100 will never ask for your password, OTP, or payment details via unsolicited calls or emails. Any such contact is a sign of fraud.

04

Purpose of Data Use

Sona 100 uses your data only for defined purposes. Any use beyond this is contrary to our Privacy Policy:

  • Service Delivery: Account creation, betting services, and processing deposits and withdrawals.
  • Identity Verification: To verify age and complete the KYC process.
  • Security: To prevent fraud, money laundering, and unauthorized account access.
  • Contact: Important updates, transaction confirmations, and support.
  • Service Improvement: Analytics to enhance your experience on the platform.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Personalized Offers: Relevant promos and bonuses tailored to your preferences.

We never sell your data to advertisers or use it commercially outside of our services.

05

Data Sharing & Disclosure Policy

Sona 100 may share your information with third parties only in very limited circumstances. No data is shared outside of the cases listed below:

  • Payment processors: Payment partners such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
  • Legal authorities: When required by court order or government investigation.
  • Technology Partners: Technology providers that support platform operations — bound by strict confidentiality agreements.
  • Business Changes: In the event of a merger or acquisition, with advance notice provided.

All third-party partners are bound by a confidentiality agreement with Sona 100 and may not use your information beyond its intended purpose.

06

Cookies & Tracking Technologies

Sona 100 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

  • Essential Cookies: Essential for login sessions and security. The platform cannot function without these.
  • Performance Cookies: For analyzing page loading speed and user behavior.
  • Preference cookies: To remember your language settings and personal preferences.
  • Marketing Cookies: To show relevant promotions, only with your consent.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain features to stop working.

07

Technical Measures for Data Protection

Sona 100 uses internationally recognised technology to protect your data. Our security infrastructure is multi-layered:

  • SSL/TLS Encryption: All data transfers across the website and app are encrypted with 256-bit SSL.
  • Firewall: Advanced firewall systems are active to prevent unauthorized access.
  • Two-factor authentication: OTP and two-step verification for login.
  • Regular security audits: Regular security audits conducted by third-party specialists.
  • Data Backup: Regular encrypted backups are stored on secure servers.
  • Staff Training: Our team undergoes regular data protection training.

No system is 100% secure. Keep your password strong, never share it with anyone, and contact support immediately if you notice any suspicious activity.

08

Your Data Rights

Sona 100 fully recognizes your rights over your data. You may exercise any of the following rights:

Right to Access You may request to view any personal information we hold about you.
Right to Rectification You may request corrections to any inaccurate or incomplete information.
Right to Erasure You may request deletion of your data after your account is closed.
Restrict Processing You may object to the use of your data for specific purposes.
Data Portability You may request a copy of your data in a structured, portable format.
Right to Object You may object to your information being used for marketing or profiling purposes.

To exercise any of these rights, email us at support@sona100.bet. We will endeavor to respond within 30 business days.

09

Data Retention

Sona 100 does not retain your data beyond what is necessary. Retention periods vary depending on the type of information:

Data Type Retention Period
Account & Identity Information For the duration of active account + 5 years after closure
Financial Transaction Records 7 years as required by legal obligations
Betting History For the duration of active account + 2 years
Support Contact 3 years from the date of contact
Cookies & Session Data 30 days after session ends
Marketing Preferences Until consent is withdrawn

Once the retention period expires, data is securely deleted or anonymized.

10

Children's Privacy

Sona 100 is strictly for users aged 18 and above. Participation by minors on our platform is strictly prohibited.

  • Age verification is mandatory at the time of registration.
  • Age is verified during the KYC process using a national ID card or passport.
  • If any user is found to be under 18, their account will be suspended immediately.
  • We do not knowingly collect information from minors, and any such data discovered is deleted immediately.

A note to parents: if you suspect your child is using this platform, please notify us immediately at support@sona100.bet.

11

Changes to the Privacy Policy

Sona 100 may update this Privacy Policy as needed. Our commitments when changes are made:

  • You will be notified in advance of any significant changes via email or in-app notification.
  • The date of any changes will be shown at the top of the page as "Last Updated".
  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
  • Archives of previous policies are maintained and made available upon request.

If you do not agree to the updated policy, you may request account closure and withdraw your balance.

12

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: support@sona100.bet
  • Response Time: Within 30 business days (typically within 7 days)
  • Live chat: 7 days a week, 24 hours a day — available after login

Your privacy is our priority. Sona 100 is always in your corner — for a safe, transparent, and trustworthy betting experience.

Join Sona 100

Your data is safe — get started now!

Your privacy is fully protected at Sona 100. Join Bangladesh's most trusted Sports Betting platform and enjoy a secure betting experience.

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